Frequently Asked Questions
1. Do I need an account to shop on your site?
Yes, you need to register in order to check out.
2. How do I place an order?
Shopping on The Winford Centre International is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Buy Now’ to add this product to your cart
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information, ensuring your address is complete and accurate
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us using admin@thewinfordcentre.org a few hours after your order placement.
3. How can I return my item(s)?
Please click here to read our return policy
4. How can I track my order?
We will send you regular updates about the status of your order via emails or SMS.
5. What if I am unhappy with the goods/services I have received
We hope you are satisfied but in the event you are not, please send your complaint or feedback to complaints@thewinfordcentre.com